Hey, I’m Spencer.
I'm a product leader who believes that the best digital experiences create meaningful impact for real communities. Over the past decade, I've had the privilege of building products that touch millions of lives—from helping migrant families send money home through Western Union's global platform to empowering music marketers at Sony Music to discover and promote emerging artists.
I thrive in the space between technical possibility and human need. My superpower is serving as a translator— creating problem spaces for designers from user research, helping engineers fix pain points from stakeholder feedback, and showing business stakeholders product magic from PRDs, I've led teams of 40+ people across design, technology, business, legal, and compliance to ship products with multi-million dollar budgets and measurable business impact.
Product Work
Western Union X HUGE
A redesigned, reinvigorated money transfer experience for one of America’s most storied brands that evolved into a complete digital wallet application.
Aon x Huge
A new, worldwide corporate website that consolidates hundreds of fragmented experiences into one unified brand narrative and capability portfolio.
Driven Brands X Huge
A fresh approach to a loyalty program, focused on customers’ car health in an otherwise overwhelming aftercare market, all facilitated through a vibrant mobile app.
Sony Music | Decibel
A music analytics platform designed to synthesize video, streaming, marketing, and financial data to determine which campaign efforts helped artists climb the charts.
Contact
Mobile | 646-331-5780
Email | spencerwswan@gmail.com
Thanks for visiting my portfolio. Looking forward to working with you.